Some updated FAQ from Asianwolf

What is night vision and how does it work?

To get a better understanding how a night vision camera works, let's define exactly what night vision is. Night vision is the ability to see in the dark. Night vision cameras provide color video during the day and it automatically switches to infrared when it’s night time. Almost all night vision camera has a built in photo sensor. A photo sensor is a chip that detects if it’s day or night, when it is night the photo sensor will automatically switch to infrared mode.

What is the difference between waterproof and weatherproof cameras?

A waterproof camera is a camera that can be submersed in water and still function properly. A weatherproof can be mounted outside and withstand harsh weather conditions and temperatures. That doesn’t mean that it’s waterproof.

How does remote view work?

Remote view is the ability to remotely view and monitor what is going on at the location of where you set up your DVR camera system. You can view the cameras from anywhere that has an internet connection or with a Smartphone. This is great if you want to monitor your employees, nanny, or just want to see what is going on at your house when you’re on vacation. Most home user has a dynamic ip address and will need to setup a DNS account to remotely view from another location. If you are a business you will need to get a static ip address. From more information on dynamic and static ip address, please click on the following link.
http://en.wikipedia.org/wiki/IP_address

How do I set up remote view?

If you wish to view your DVR over the internet, and it is behind a Router, you will need to use "Port Forwarding" in your router.

You need to configure an IP address in the DVR and port forward to it in the router. This IP address has to be in the same Gateway range as the Router, if you are unsure of what IP range you need to be in, check the Router and locate the Status section, or goto;

START
RUN
CMD
IPCONFIG /all

Look for Gateway. If the Gateway is for example 192.168.1.1, then you can make the DVR's IP anything from 192.168.1.2 - 192.168.1.255.

You will also need to use the same SubNet Mask, which is typically 255.255.255.0, and also use the same gateway.

Next Find out what port the DVR uses. Easiest way is to read the DVR manual. Look for the network section of it. Also, if it comes with network software, check to see if in the connection area of it, if it shows a port number. Also check the server software/Programming (Network section of it) to see if a port is listed. A lot of times it can also be as simple as just Port 80, which is an HTTP port.

Now to access the Router itself, use the Gateway you just located.
If the gateway is 192.168.1.1, then enter that into the Browser location and click enter.

A username and password is typically required but it will depend on the router. For Linksys use "admin", "admin", for DLinks normally by default it doesn’t require a user or password. Check the link at the end of this to find your router.

Then, once logged into the Router, in the Applications & Gaming Section / Servers of the Router, you need to add a Server/Application. Call it whatever you like.

Enter the port number and select TCP only.

Where it sais Port 0 to 0 enter the same port number twice.
Or if the DVR uses for example, ports 3550, 4550, 5550, 6550, and there is nothing else utilizing the ports in between, then you can actually just enter one line, 3550 - 6550.

Enter the DVR's IP address.

Enable it.

EXAMPLE

If the port was 1024, and the Local IP is 192.168.1.200, then it would be:

NAME = Remote View (Anything you want)
Port = 1024 TO 1024
TCP/UDP = TCP
LOCAL IP = 192.168.1.200
ENABLED = CHECKED

OR

NAME = Remote View (Anything you want)
Port = 3550 TO 6550
TCP/UDP = TCP
LOCAL IP = 192.168.1.200
ENABLED = CHECKED

Set up additional entries for as many ports the DVR uses, to the same local IP. Check your DVR manual and it's networking section for all additional ports required. Also check the DVR software itself.

If the router has enough free entries, then separate them, use it like DVR_HTTP for the browser port, DVR_AUDIO for the audio port, etc.

If you are going to use VNC to a PC DVR, then you would need to set up port 5900, and perhaps call it VNC_DVR, for example.

Using Port Forwarding, using your static IP / DDNS from outside, and the DVR/Camera software, or Browser, it will connect to the DVR/Cameras Internal IP and port.

Next, it depends on the port and DVR. If it is using port 80 or you are connecting via Internet Explorer, you can go to DynDns.org and get a free account, set up a name and enter your static IP. This will be a DDNS connection.

With the Linksys router for example, you can enter your account info in the Router's DDNS section, and it will update it regularly so you never need a static IP.

Other routers also have this feature and support various DDNS companies.

Also, in the router, some stand alones require the DMZ to be enabled for that internal IP. PC DVRs never need it as far as I know, and I would not recommend it for a PC system.

Can I remote view with my Smartphone? And if so, which type of phones?

Remote viewing with a Smartphone is possible with our DVR systems.
Here is the following phone that is compatible with the Eagle eye software
- Blackberry
- Iphone
- Windows OS
- Symbian

Do I get charged for remote viewing?

The Eagle Eye software is available at our website and the Apple app store free of charge. For Iphone users, it is free of charge, you can download it at the app store. Depending on your service provider, you might to need pay an additional charge for the data plan. The faster your connection speed, the smoother the video will playback on your phone. Meaning 4g networks will be faster then a 3g network.
For more information on 3g and 4g networks, please click on the following links.
http://en.wikipedia.org/wiki/4G
http://en.wikipedia.org/wiki/3g

Can I remote view with a regular phone?

It is not possible to remote view from a regular phone because it does not have the right hardware to process the videos that are coming from the DVR. Regular phones have a black and white screen and it is not possible to display full color video.

If I have cameras in different locations, can I remote view them all at once?

With the Eagle Eye software you can store multiple locations with the built in address book function. All you need to do is enter the IP address of the DVR and save them into your phone. You can easily switch locations back and forth with the Eagle Eye software.

What camera do you recommend if I want to aim at the cash register?

High resolution box cameras with a varifocal lenses are perfect for monitoring the cash register.
I would also recommend the 520k camera because that is our highest quality camera. It is a good choice for a cash register camera. Simply just install the camera right over the register to monitor the transactions.

Can I hear audio through remote view?

It is possible to hear audio through the Eagle Eye software and the software that comes with our Standalone DVR systems. You will need to install the Eagle Eye or the CD on your Smartphone/ Computer. Run the program and select the channel you want to listen to. Make sure you have your volume up on your phone and that you have speakers on your computer. Depending on the model of the DVR, you will get 1-16 channel of audio. Most of our 4 channel Standalone DVR system comes with 4 audio inputs. The majority of security cameras will not include a microphone because it is illegal to record audio without the person consent, please check your state law before buying a microphone. We do offer microphone here at Asianwolf.com, please click on the following link to purchase a microphone.
http://www.asianwolf.com/cctv-camera-microphone.html